Help centre

Frequently asked

Quick answers to the questions parents and teachers ask us most. Can't find what you need? Get in touch below.

Are your products dry-erase?

Yes, every map, chart, and reference page is laminated and dry-erase. Use any standard dry-erase marker. Wipe clean with a dry cloth or whiteboard eraser.

How long does shipping take?

Orders ship from our New York studio within 24 hours on weekdays. Standard US delivery is 3-5 business days. International shipping varies by destination.

Do you offer teacher or classroom discounts?

Yes! Verified teachers get 15% off every order plus free monthly printables. Apply for the Teacher Program in 90 seconds.

Can I order in bulk?

Bulk pricing kicks in automatically at 10+ items, with deeper tiers at 25 and 50+. For full classroom sets or custom quotes, contact us directly.

What ages are these products for?

Our maps and charts work from Pre-K through high school. Every product is tagged with recommended age ranges, so you can shop by age from the homepage navigation.

What's your returns policy?

If a product arrives damaged or you're not happy with it, email us within 30 days and we'll replace or refund, no questions asked. Just get in touch.

Where are your products made?

Every JBG product is designed, printed, and finished in our New York studio. We use US-made paper, eco-friendly inks, and locally-sourced lamination materials.

Do you ship internationally?

Yes, we ship worldwide. International orders typically take 7-14 business days depending on destination and customs. Tracking is included on every order.

Still have a question? We're happy to help.

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